Contact us If you have further questions not addressed here.
The best way to book an appointment is by calling or texting us. If we missed your call, someone from our team will get back to you shortly.
Face masks are optional. Clients, visitors and anyone entering the salon are not required to wear a face mask.
Yes, of course! All of our stylists are incredibly talented and you are free to pick whoever you like for your appointment.
Yes, we allow walk-ins if we have availability, however we highly recommend booking your service in advance.
Gratuities are not included in our pricing. We encourage clients to tip stylists appropriately if your service exceeds expectations (which we know it will!).
At The Hair Lab, we try to be as prompt and efficient with our scheduling as possible, sometimes services require more time than expected. We will try to give you a courtesy call or text when a stylist is running late, but in some cases we cannot foresee the issue, please be aware that each guest has different needs and in some cases the stylist might be running late. We will try to make your visit as comfortable as possible.
Every hair is different and the client’s starting point is different due to past color history, therefore we do not guarantee the exact result. We strive to achieve it but it depends on how your individual hair takes on the color and bleach.
No. We use professional products only and cannot use your product since we want to be able to ensure the best outcome possible.
Babylights, balayage, chunky, partial, and full highlights are all variations of highlights. The most popular are balayage, partial and full highlights.
Balayage is a technique that involves freehand painting. It creates a multi-tonal and multi-dimensional look. This is achieved because lighter pieces are blended throughout starting very fine at the base of the hair and gradually getting thicker towards the ends. Balayage will always give a more subtle result than full highlights.
Partial highlights cover only the front hair strands near your face or the top hair layer only, while the sections underneath remain untouched.
Full or traditional highlights cover more hair strands from the base to the ends in a specific sectioning pattern leaving some natural hair in between each foil.
Contact us for a consultation to determine what is best for your needs according to your hair, likes and budget.
Yes, we are located on a ground floor and offer accessible designated disabled parking. Our hair cutting and shampoo stations are wheelchair accessible and our restroom is wheelchair/ ADA compliant.
We accept cash, Zelle, Venmo, Visa, Mastercard, American Express and Discover.. Contactless payments, such as, Apple Pay, Google Pay and Samsung Pay are also accepted.
Please see Our Policies.
Yes. We have free wifi for our clients.
We want you to feel as comfortable and relaxed as possible so we have a variety of amenities, such as free snacks, cold bottled water and sodas, Wi-Fi, lap work desks, TV, AC, HEPA air purifier and a a nice, relaxing atmosphere.